Level 2 Certificate Veterinary Receptionist

Level 2 Certificate Veterinary Receptionist

  • Please note

    We are currently reviewing how this course will run therefore the information below is subject to change. We will update this page when the details have been finalised.


This distance learning course is perfect for anyone wanting a successful career as a veterinary receptionist. Alongside working in a veterinary receptionist role, you will gain confidence in maintaining a safe working veterinary environment, as well as developing your knowledge of veterinary products, practices and terminology. Veterinary receptionists play a crucial role in managing client experiences, which consequently impacts on practice reputation.

The course will take place entirely online, starting in January and September each year (see dates below). To apply, you need to be working as a veterinary receptionist, in either a paid or voluntary role. The course content will be delivered by a mixture of live, tutor-led digital sessions and online independent study provided by the tutor.

Entry requirements:

  • GCSEs in English, Maths and Science at grade 3/D or above (this will be discussed on an individual basis)
  • Either a paid or voluntary position working a substantial number of hours each week as a veterinary receptionist in a vet practice to support your course

Start dates:

  • TBC

Course information:

  • Approximately 6-12 months
  • You will be required to attend a centre to sit examination/s

Units studied:

  • Working safely in a veterinary practice
  • Principles and practice of veterinary reception
  • Maintenance of a veterinary reception area
  • Assisting with the supply of veterinary products
  • Essentials of veterinary terminology

How the course is assessed:

  • Online portfolio of practical skills
  • 30 minute multiple choice MCQ exam taken at a VetSkill approved centre

Course cost:

  • £1,000
  • Includes registration fee and one examination fee (re-sits are charged additionally)
  • Can be paid by the student, vet practice or a combination of the two
  • Can be paid in instalments or one lump sum

Further information and applying:

To apply for this course, please complete the form below:
  • Please fill out these details as the applicant.
  • (including branch if relevant)
  • (that we can contact to confirm your position)
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