Level 3 Apprenticeship in

Team Leader/Supervisor

This apprenticeship is for team leaders/supervisors with a first line management role in organisations. They will have operational/project responsibilities for managing a team. Their key responsibilities are likely to include:

  • supporting, managing and developing team members, managing projects,
  • planning and monitoring workloads and resources,
  • delivering operational plans,
  • resolving problems,
  • building relationships internally and externally.

View current vacancies

What will I study?

  • Interpersonal Excellence – managing people and developing relationships
  • Leading People – for example understand different leadership styles and develop the skills to support people and improve performance
  • Managing People – for example understand people and team management models, team dynamics and motivation techniques and develop skills for setting operational and personal goals
  • Building Relationships – for example understand approaches to customer and stakeholder relationship management and develop skills for effective negotiation and influencing
  • Communication – understand different forms of communication and their application and develop the ability and skills to communicate effectively, including chairing meetings
  • Functional Skills or GCSE in English and Maths depending on previous qualifications

How long will it take?

  • 12-18 months

What qualifications do I need to start?

  • Preferably 4 GCSEs at grade 4 or above including English and Maths
  • Good understanding of IT systems
  • Entry assessment to be completed

What qualifications will I gain?

Course options after this programme

  • Continue to progress within industry or study a degree at university

Career options

  • Supervisor
  • Team Leader
  • Project Officer
  • Shift Supervisor
  • Shift Manager