What are the main symptoms of coronavirus?
- A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- A new, continuous cough – this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- A loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least one of these symptoms. Check the gov.uk website for the latest information on coronavirus.
What should I do if I have any Covid-19 symptoms?
If you are displaying symptoms you must not travel to college and instead should self-isolate, informing your personal tutor or course area Programme Administrator by phone.
Any student who develops symptoms whilst on-site will be directed to Student Services where they will be assessed. Those showing Covid-19 symptoms will be isolated until they can be picked up by a parent/guardian.
Students who are self-isolating will receive a letter instructing them that they should arrange to have a Covid test and that they cannot return to college until:
- You can demonstrate you have had a negative Covid test – evidence must be shown to the Student Services department
- You have self-isolated for at least 10 days following a positive test and are no longer display symptoms
Your curriculum staff will ensure that any student who is self-isolating is engaging in online learning and tutoring. You can phone the main reception on 01270 625131 who can direct you if you do not have direct contact details.
What do I do if I have been contacted by NHS test and trace and told to self-isolate?
If you have been told to self-isolate by NHS test and trace you must not travel to college and inform your personal tutor or course area Programme Administrator by phone immediately.
If you receive a notification from NHS test and trace whilst on-site you most notify a member of staff immediately. You will then be directed to Student Services where they will take appropriate action. This will include logging the date when you can return to campus, you will then need to be picked up by a parent/guardian.
What measures are in place to keep students and staff safe on campus?
There are three simple actions we must all do to keep on protecting each other: wash hands, cover face and make space.
On campus we have introduced increased hand washing facilities and hand sanitiser stations across the campus to enable you to clean your hands more often than usual. To clean your hands, you should wash your hands thoroughly for 20 seconds with running water and soap and dry them thoroughly, or use alcohol hand rub/sanitiser ensuring that all parts of the hands are covered.
In addition to this enhanced cleaning is taking place across campus by our domestic team concentrating on frequently touched surfaces and shared areas. After each lesson your classroom desk will be cleaned down to help further reduce risk. Although it is the tutor’s responsibility to clean down surfaces after lessons students may be asked to clean the areas they have been using where appropriate.
Everyone on campus will be required to wear a face covering (unless exempt) in all corridors and communal areas (including in toilet facilities). All students will have received a Reaseheath face covering. In line with Government guidance, this rule does not apply for classrooms, practical workshops or once you are seated in communal areas such as catering outlets or student bars.
Over summer the college introduced additional classroom spaces to help maintain social distancing in class. You may not always be required to social distance in class but in these instances students can where a face covering. 25% of your timetabled study will take place online and the campus has been zoned to help reduce footfall across campus. Each department has their own dedicated catering outlet within their zone and break times are staggered to help minimise contact and mixing. Our catering outlets are operating a grab and go lunch time service. Residential students will be able to have a sit down meal at breakfast and dinner time.
I’m exempt from wearing a face covering, how do I notify the college?
Some individuals are exempt from wearing face coverings. For example, people who:
- cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expression to communicate
These exemptions will apply whilst you’re at college and our staff are sensitive to these needs. If you are exempt from wearing a face covering you need to contact the Student Services team who can provide you with the appropriate pin to be worn on your student lanyard.
What will the college do if a student or staff member has tested positive for Covid-19?
The college will immediately notify the Department for Education as soon as we are informed of a positive result from staff or a student who will support the college in taking appropriate action. We will communicate any required actions to students, parents and staff where necessary. Students can attend as normal unless otherwise notified.
For further guidance on the measures the college is taking to keep students safe on campus during the Covid pandemic, please visit the new students and applicants page here.
Can I still come to college if Cheshire East (the area the college is located in) has local lockdown measures imposed or I live in an area where there are lockdown measures in place?
Yes, in line with government guidance, colleges and universities will remain open to ensure that you can fully benefit from your education and training. To help ensure college is safe for you we have put extensive measures, controls and risk assessments in place which are detailed in our staying safe at college guide. We are closely following the situation and will notify students accordingly should this change.
Are the college buses still running from areas where there are lockdown measures in place?
Yes, all college bus routes will still be operational and you will still be able to travel to college from an area where there are local lockdown measures in place, including areas with high/very high alert levels. In line with the latest government guidance, if you commute into a high alert level area you must not:
- meet people you do not live with in their home inside the area, unless they’re in your household, childcare or support bubble
- host people you do not live with in your home, if they live in the affected area, unless they’re in your childcare or support bubble
- meet people you do not live with in their student halls, whether inside or outside of the area, unless they’re in your childcare or support bubble
You will be required to follow all safety measures whilst using college transport. This includes social distancing at bus stops, sanitising your hands and wearing face coverings at all times. You can watch our travelling to college safely video here to find out more.
I live in Wales, can I travel to and from college?
If you travel to Reaseheath from Wales, either on college transport or independently, travel for education purposes is still permitted and therefore you will still be able to travel to and from Reaseheath to access your learning.
I live in residential student accommodation, can I travel home at the weekend and during half term even though I’ll be travelling to/from a high risk area?
Reaseheath is in an area which is currently classified in a covid high alert level area, and as such in line with government guidance, you should not move backward and forward between your permanent home and your residential student accommodation during term time (subject to limited exemptions set out in law).
Over half term, students who reside in England can travel home and will be able to return to Reaseheath on Sunday 1st November to commence the new term on Monday 2nd November. However, we fully understand that not all students will feel comfortable travelling home for half term and, in that instance, we are happy to accommodate this.
If you wish to stay at Reaseheath over the half term break please notify Residential Services by emailing email@example.com as soon as possible so that we are able to make the necessary arrangements.
Please note that if you are an FE student who has not paid for half term accommodation some additional costs may apply.
I’m a Welsh residential student, can I travel home during half term?
The Welsh government guidance for students who study in the UK but live in Wales outside of term time is to stay in their student accommodation over the half term break. Students should only move between their term time address and home address if absolutely necessary.
Please notify Residential Services of your plans as soon as possible by emailing firstname.lastname@example.org so that we are able to make the necessary arrangements.
Please note that if you are an FE student who has not paid for half term accommodation some additional costs may apply.
What safety measures are in place in the halls of residence?
The majority of our halls of residence have ensuite facilities and residential students have been placed wherever possible in ‘bubbles’ to limit contact with other students from different course areas.
In some halls of residence you will be required to wear your face covering in corridors and communal areas. This will be made clear by the Residential Services team. You are not currently able to have visits to your halls of residence from other students and you must socially distance from anyone you do not live with.
Any residential students who display coronavirus symptoms must self-isolate immediately and notify Student Services who will support them and any other students who live in the residence.
Can I leave the campus during my lunch breaks or in the evening (residential students)?
Students are able to leave the campus however you must observe the rule of 6 when off campus and outdoors. You must also wear your face covering when indoors and socially distance from anyone you do not live with wherever possible.
How regularly are students currently timetabled to attend college on campus?
Most of your learning will take place at Reaseheath College, however this year most of our students will also attend lessons online for up to 25% of their timetabled study time each week. This has the dual purpose of helping to reduce the volume of students on campus to support the government’s social distancing guidelines, but will also help students to prepare for work, which in most sectors now includes the need to be able to operate and learn online with confidence.
How do I access the college wellbeing services?
We recognise that many students will be feeling uncertain and anxious at this time. At Reaseheath positive mental health and wellbeing is important to us. Our sector-leading praised student health and wellbeing service will be on hand to support you throughout your time at Reaseheath. You can contact the team by emailing email@example.com
Can I still complete my industry work experience placement as part of my course?
At Reaseheath, we recognise that industry work placements are an integral part of your course. Our dedicated work placement team are working hard to ensure that all students can safely undertake their industry work placement. The team are vetting all employers for both health and safety and covid compliance and will ensure that robust risk assessments are in place for all student work placements.
Our students’ safety is paramount to us and we will continue to closely monitor the situation regarding the impact of coronavirus on industry placements.
I don’t have access to IT equipment at home, what support is available to me?
Students whose access to IT equipment, such as laptops, computers or tablets is limited at home, are offered various means of support and access to equipment in order to remove these barriers. If it is felt this is the case the student or parent/carer can flag this with the student’s Course Manager or our Learning Support Centre at LSC@reaseheath.ac.uk. The government’s 16 to 19 Bursary Fund provides financial support to help students overcome specific financial barriers to participation so that they can remain in education, further information on how we are using this fund at Reaseheath is available here.
For students whose access to digital learning is limited or unavailable at home we have created a new Study Centre in the Lord Woolley Centre (LWC) to enable students to undertake self-study whilst on campus.
The Study Centre will be open from 9am-4.30pm each day and can accommodate up to 46 individual bookings in 1.5 hour slots. Students can drop in and book a space that day with the staff member supervising. If you need to use the space to access online learning you will be requested to use your own headphones.
I would like to tell Reaseheath College that my email address has changed?
Please send an email to firstname.lastname@example.org with your name, student reference number and your new email address.